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Cancellation & Refund Policy
REFUND & CANCELLATION POLICY
WORKSHOPS & OTHER EVENTS
These sessions are priced individually. Pls check out all the details if there isn’t a specific policy mentioned in the event description, we will refer to this general policy.
75% refund if cancelled up to 1 week before the event
50% refund if cancelled up to 72 hrs before the event
25% refund if cancelled up to 48 hours before the event
No Refund if cancelled 24 hrs before the event
REGULAR DAILY CLASSES
We don’t offer refunds (or transfer) for missed classes.
However, we understand there might be very rare situations that need to be evaluated individually, feel free to get in touch if you experience this.
OTHER TERMS AND CONDITIONS
BOOKING & PRIVACY
1. Booking is essential.
2. Our booking provider is MomoYoga. When you click to book a class on our website you are directed to the MomoYoga website to make your payment and complete the booking.
3. We don’t share or sell your email address with third parties.
We use your email address to update you about classes, workshops and all other events and to share inspirational blog posts occasionally.
ENTRY
1. The main building door might be closed during out-of-office hours. If so, use the telecom to ring the studio (room 207) and your teacher will let you in.
2. Arrive 5-10 mins before the session starts (except for Mysore classes)
Your teacher might not be able to respond to the telecom after the session starts, so it’s your responsibility to arrive on time. We don’t offer refunds for missed classes due to this reason.
3. We are located on the 2nd floor. For detailed instructions click the “FIND US” tab on the website.
SHARED FACILITIES
1. We share the floor with other businesses so please be respectful and don’t make noise in the corridors.
2. We share the toilets on our floor with other businesses and keep them clean.
3. If you need to use the kitchen, your teacher will help you with this.
IN THE SHALA
1. Keep the shala clean.
2. Try to minimise food & drink consumption during class.
3. Take all props away after the session ends.
DURING YOUR PRACTICE
1. We have a dedicated and highly qualified group of teachers in the shala, they are here to help with your practice.
However, there is no one else who is better than you when it comes to listening to your body. If you want to make adjustments in your practice, feel free to discuss this with your teacher and ask for help.
Some of our teachers might be using hands-on assists as a teaching tool. You will be asked for permission but feel free to opt out anytime you need even if you have given permission initially.
2. DECLARATION
It’s your responsibility to inform the teachers about your health conditions or any changes that happen later after the first declaration. This includes;
* injury
* operation
* pregnancy etc
If you don’t wish to share your health conditions with us pls send us an e-mail to confirm this when booking your first session.. Otherwise, we assume you agree with us.
3. By signing up for a class at Yoga Shala Canterbury you are agreed to above.
